hello everyone - It looks like its time to update on this topic. I ended up going with E-max myself, but I'm sorry that I did. I have a site that has been on the net since around the end of May beginning of June, and the e-mail for that site is not working and I don't expect it will until I switch to another host.
For the time being I have given up on getting it working, which is pretty sad. I have e-mail at my v-store, my other web site, and at home, which all work fine. E-max is blaming my IP. My IP says that since all these other boxes work, the problem lies with e-max. My IP doesn't really want to do anything because its e-max's account. Their view is that since everything else works, e-max has configured something incorrectly.
I know that the story that e-max gave me was quickly proven to be bull. Their argument was that my antivirus program is interfering with the e-mail on my new site. The only problem is, it makes no difference even if it is disabled. In all fairness to e-max, they probably would help me further with this problem, but I don't care for the attitude that comes with it.
This might just be me, but I find the tutorials that e-max uses to be riddled with errors and inaccurracies. If you e-mail them to ask about it, they dance around your question, and whatever the problem is, is your fault, and you better be able to figure it out yourself, because all you're going to get is smart ass answers.
Also, at the time I signed up (1 1/2 months ago), I was told I would get a free domain name thrown in. I didn't have time to decide on one at the time, so I didn't take it when I signed up. Now they're saying nix on the new domain name. They're saying this was in effect many months ago, but not now. I'm sorry if I've hurt anyone's feelings here, but everything I'm telling you is totally true, and I cannot sit here and pretend that e-max is a good web host. I actually can't wait to get my account out of there. TT