Hello, glad for the opportunity to reply.
Our sales letter clearly states that we are not a get rich quick scheme, that our product will take time and effort, and that if after 90 days of using our system, if we can't make you $1057.50 in residual income, we'll give you all three months of payments back.
None of the people who are complaining here used the system, spent any time on it, followed the directions, or used the system for 90 days.
So I must ask, why are they expecting refunds? If I sign up for Cable Internet access, and I don't use it for two months, then ask for a refund because I didn't use it, the answer would be no.
I know our system works, because I send the checks out at the end of every month. And you know who is making money? Well, I'll give you one guess. Surprise! It's the people who use the system, listen to the directions, and actually work instead of spending their time complaining in forums.
The bottom line is that me, Justin, and Charles work here seven days a week. We offer complete coaching along with everything you need to start. We say right on our sales letter that it's going to take time and work to make our system work.
If we were "scam artists" there would be no ticket system for people to reference, we wouldn't be working seven days a week, and we wouldn't be sending checks out every month to our members (and I don't mean JV partners, I am talking about newbies), and I wouldn't be here defending our company.
If people choose to sign up regardless of the information in our sales letter, then cancel because they haven't made any sales, and I can look at their account history and the ticket system and see they've never even followed directions, nor have they used me for coaching or customer support, then they are just out of luck.
The people who work make money. The people who complain don't. I'm sure this sounds harsh, but these people are adults. If they don't want to use what they paid for, there is nothing I can do to help them.
I get compliments every week for people who are grateful that they finally found a company with real people, not autoresponders, running it. If you think that I am hiding anything, or misrepresenting our company, go ahead and send a ticket to www.onlinesupportsite.com
and see how fast I respond. If it's a question I don't know the answer to, Justin or Charles will personally answer it.
Thank you once again for allowing us to reply.